FAQ'S

ORDERS & PAYMENT

How do I place an order?

Simply browse our shop, add your favourite items to your cart, and head to checkout!

Can I change or cancel my order?

Please contact us as soon as possible and we'll do our best to help before your order is processed.

Custom Orders

Do You Take Custom Orders?

We do! Please reach out with your ideas, we are happy to work with you to bring your vision to life!

How many weeks do you need for a custom order?

Because most of our products require time to "cure" many of our custom orders will require 4-6 weeks to complete. Please reach out to us to discuss your ideas, as every project is different!

RETURNS & REFUNDS

Do you accept returns on your products?

Because of the nature of our products, we do not accept returns. If you have an issue with your order, please reach out to us immediately, I would love the opportunity to make it right!

What if my product arrives damaged?

We're so sorry! Please contact us with your order number and a description of the issue and we'll get it sorted right away.

GENERAL

Do you offer bundles or discounts?

Yes! We regularly run sales and bundle deals. The best way to stay in the loop is to follow us on social media or simply reach out with your questions!

I have a question that isn't answered here — help!

We're always happy to help! Head over to our Contact page and send us a message. We aim to reply within 1–2 business days.

Still have a question? We'd love to help!

CONTACT US